FAQ

Frequently Asked Questions about MSM Design services

 

frequently asked questions

The following are frequently asked questions about our web design and data visualization services.

Please contact us if you have a specific question which is not addressed below or if you'd like more clarification.

 
 
Web Design FAQ

Web Design FAQ

RESPONSIVE Web Design BY MSM

+ How much do you charge to build a site?

Our rate to build a custom website of up to twelve (25) pages is $3,000 USD. Our rate for registered 501(c)(3) organizations is $2,640 USD. Please see our plans and pricing page for more details.

+ How long will it take for you to build my site?

Once we’ve received your image files and copy, your website will launch within ten (10) business days guaranteed.

+ How can I check on the progress of the building of my website?

We use Trello to track and work monitor progress. You’ll receive updates on each step in the process described on our services page.

+ Who owns the site once it’s completed?

You retain 100% ownership of your site.

+ How can I update my site once it’s finished?

Our websites are easy for clients to update and maintain. We’ll walk you through what you need to know in order to either complete your own updates or to hire an outside manager.

+ Which forms of payment do you accept?

We accept all major credit and debit cards as well as secure bank payment (ACH). A deposit is required to begin work. The balance is due upon delivery of your completed site.

+ What’s required to begin work?

A signed contract, completed client questionnaire, all image files, all website copy and a deposit are all required before we can begin work on your site.

 
Data Visualization FAQ

Data Visualization FAQ

DATA ViSUALIZATIONS BY MSM

+ How much do you charge to design a data visualization?

Our pricing for Interactive Data Dashboards can be found here.

For a custom standalone data visualization design, the price depends on the complexity of your project. Please contact us for an exact estimate.

+ Is there a discount for nonprofits?

Yes. Registered 501(c)(3) organizations are eligible for a 15% discount on our services.

+ How long will it take for you to design my data visualization?

The turnaround time to design a standalone visualization is typically 3-4 business days. The turnaround time to build an interactive dashboard is 10-15 business days.

+ How can I check on the progress of the building of my data visualization?

We use Trello to track and monitor work progress. You’ll receive updates on each step in the process described on our services page.

+ Who owns the visualization once it’s completed?

You retain 100% ownership of your visualization.

+ What forms of payment do you accept?

We accept all major credit and debit cards as well as secure bank payment (ACH). A 25% deposit is required to begin work. The balance is due upon delivery of your completed data visualization.

+ What’s required to begin?

A signed contract, completed client questionnaire and a 25% deposit are required to begin work.